The Dayton Metro Library is seeking a full-time Information Services Assistant (Technology Emphasis) for our Electra C. Doren Branch. This neighborhood branch sits in the heart of Old North Dayton and serves a very diverse, vibrant community. The ideal candidate will be dedicated to learning technologies and teaching both new and basic technology skills to patrons and staff, either in a classroom or in a one-on-one setting. This person is also responsible for developing and delivering age-appropriate programs to teens in grades 7-12. If you are tech-savvy, like working with teens, and enjoy helping people, we want to hear from you!
DML is committed to cultivating inclusive environments and a workforce that reflects the diversity of our community. As such, we encourage Black, Indigenous, and people of color (BIPOC) to apply, in addition to members from other marginalized groups.
Further, we recognize the importance of language diversity on our team as Dayton was the first city in the United States to earn the status of "Certified Welcoming" city. We encourage applications from individuals that are fluent or proficient in any non-English languages commonly used in Montgomery County including Spanish, Mandarin, French, Korean, Vietnamese, Hindi, Urdu, Russian, Tagalog, Kinyarwanda, Arabic, Turkish, Swahili, and American Sign Language (ASL).
Essential Job Duties
- Demonstrates excellent internal and external customer service. Proactively provides assistance at all service points as needed.
- Provides library users with assistance in reference, readers’ advisory, and in the use of public computers, personal electronic devices and library virtual materials.
- Provides instruction to patrons and employees. Conducts public training sessions in computer applications, personal electronic devices and virtual library services.
- Serves as liaison with Information Technology Services. Troubleshoots and maintains automation/electronic equipment.
- Under the direction of the manager(s)/librarian(s), plans, develops and promotes programs and services to meet the informational and recreational needs of the community.
- Provides service and maintains liaisons with schools and community agencies.
- May serve with one or more specialty emphasis such as teen, children’s or adult services.
- Performs circulation responsibilities and related activities as needed.
- Under the direction of a manager, may assist with collection development activities such as redistribution, purchase suggestions or preliminary de-selection.
- Submits required reports and budget requests. May serve on library committees.
Job Qualifications
- Bachelor’s degree from a four-year college or university preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to determine patron information needs and construct a competent and complete search strategy.
- Ability to develop programs and services to meet community needs.
- General knowledge of PC equipment required.
- Fluency with personal electronic devices and library virtual materials required.
- Ability to deal effectively with challenging individuals and/or situations.
- Schedule includes day, evening and Saturday hours.
Compensation and Benefits: The starting hourly rate for this position is $18.61. Benefits include health, dental, vision and life insurance along with paid time off.
Application Process: Please submit a cover letter and resume to Jennifer Kadel at careers@daytonmetrolibrary.org. This position is open until filled.
